30 Day 100% money back guarantee. Your satisfaction is our satisfaction. If for any reason you are dissatisfied or have any questions or concerns relating to the product, contact us via phone at 330-609-0386 or by email at info@anatotemp.com and a customer service representative will contact you at the earliest available time. Returns are accepted within 30 days upon receipt of product. Sterilize product prior to return (autoclave or cold sterile). Return policy may change from time to time w/o prior notice to the customer. Refund Policy changes do not affect transactions that occur before the change. The product may not be resold or redistributed and is to only be used in accordance with the product’s respective instructions for use. For any additional questions concerning our Privacy, Return, or Shipping policies please email us at info@anatotemp.com.